Refund, Return & Exchange Policy

Our policy on refunds and exchanges is valid for a period of 7 days. After 7 days have elapsed since the delivery of the bag, we are unable to issue a complete refund or exchange.

To qualify for a return, the item must be in its original condition and packaging. It should also be unused.

Upon receiving and examining your returned item, we will email you to inform you that we have received your item. We will also inform you whether your refund request has been approved or denied.

Should your request be approved, your refund will be processed, and a credit will be automatically applied to your original payment method, within a specified timeframe, or a new item will be provided.

If you have not received your refund even after we have confirmed receipt, please check your bank account once more.

Should this not resolve the issue, reach out to your credit card provider or, if necessary, it may take some time for your refund to be officially processed.

If you have followed all these steps and still have not received your refund, please get in touch with us at taschebags14@gmail.com.

We only offer exchanges for items that are defective or damaged. If you wish to exchange your item for the same one, please send us an email at taschebags14@gmail.com within 7 days of receiving the bag.